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Beginner Friendly | Tech Support Account | Freshers Welcome | North Edsa - job post

Sapient Fairview
SM City North EDSA
PHP 20,000 - PHP 27,000 a month

Job details

Pay

  • PHP 20,000 - PHP 27,000 a month

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Location

SM City North EDSA

Full job description

Call Center Agent Hiring | Technical Account | Sapient Global Services

Quezon City | Onsite | Up to ₱27,000/month | Fresh Graduates Welcome

Why Join Sapient Global Services

  • Competitive salary up to ₱27,000 per month • Performance-based incentives • Strong career growth in technical support and BPO industry • Ideal for beginners and applicants with no BPO experience • Training-focused and supportive environment

Sapient Global Services is actively hiring Call Center Agents for Technical Accounts across Metro Manila. If you are searching for technical support jobs, call center technical account hiring, IT helpdesk BPO roles, or an entry-level opportunity with no experience, this is your chance to start a career in the tech support industry.

We are open to fresh graduates, career shifters, and applicants with no BPO experience. Full training is provided from Day 1.

Location

Muñoz, Quezon City (Main Onsite Site)

Other Sites:

  • Quezon City
  • Pasig City
  • Mandaluyong City
  • Makati City
  • Manila

Job Overview

As a Call Center Agent / Technical Support Representative, you will assist customers with technical concerns related to internet, software, devices, accounts, and other technical services. You will troubleshoot issues, provide step-by-step solutions, and ensure customers receive efficient technical assistance.

Key Responsibilities

  • Handle customer inquiries via phone, chat, or email
  • Provide technical troubleshooting and basic diagnostics support
  • Assist customers with internet, device, and system-related concerns
  • Guide customers through step-by-step solutions
  • Escalate complex technical issues to higher support teams
  • Document customer interactions accurately
  • Maintain service quality and resolution standards
  • Meet performance and productivity targets

Requirements

  • Open to fresh graduates and applicants with no BPO experience
  • At least High School or Senior High School graduate
  • Strong English communication skills
  • Logical thinking and problem-solving skills
  • Customer-focused and willing to learn technical processes
  • Basic computer skills and multitasking ability
  • Willing to work onsite in Metro Manila
  • Open to shifting schedules including nights, weekends, and holidays

Training & Schedule

Paid training from Day 1 with full onboarding support. Shifting schedules depending on account assignment in a fast-paced but guided environment.

Apply Now

Start your career as a Call Center Agent for a Technical Account at Sapient Global Services and build your future in the technical support and BPO industry.

Pay: Php20,000.00 - Php27,000.00 per month

Benefits:

  • On-site parking
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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