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    • Overall responsibility of keeping updated records, reporting and data analysis.
    • Collecting and analyzing raw data to identify trends, historical results, making…
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    • Manage non-voice account tasks including data entry, email correspondence, and chat support.
    • Provide accurate information and resolve inquiries through written…
    • Support new data-source integrations, connecting carrier and market data into our system, with guidance from the team.
    • Group and structure the data based on predefined criteria/topics using various data analytics formula.
    • Exceptional analytical abilities to comprehend and…
    • Excellent reading comprehension and ability to interpret data effectively.
    • Gain hands-on experience with various data analysis tools and techniques.
    • Attend to internal/client queries and requests to ensure data captured is aligned with data methodology and policy guidelines.
    • Evaluate large amounts of data.
    • A high level of accuracy with regards to data entry.
    • Communicate data in a clear and concise manner to Management Teams, Team…
    • Evaluate large amounts of data.
    • A high level of accuracy with regards to data entry.
    • Communicate data in a clear and concise manner to Management Teams, Team…
    • Detect data anomalies and find root causes.
    • Strong understanding of how data works and high attention to detail.
    • 20 days of paid vacation plus holidays.
    • Knowledge of BI/Reporting tools, ETL, data modeling, and data warehouse architectures.
    • Translate requirements into analytical tasks and identify data gaps or…
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    • Strong knowledge of data visualization tools such as Looker and Power BI to create visual representations of data.
    • Strong Excel skills are a must.
    • Write and utilize SQL scripts to merge data, perform analysis, and conduct data accuracy checks.
    • Become an expert in system installations, data integration/…
    • Analyze ingested and system-generated data for anomalies and gaps, and refer to various data sources to plug those gaps.
    • You own your output, AI included.
    • No of Head Count (s): 1.
    • New Hires/Replacement Hires (HC) by Designation Replacement hire.
    • Is this resource part of Specialized Program.
    • We are growing and we're seeking a Real-Time Analyst to join our Workforce team, support daily workforce operations and help ensure service level agreements are…

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Data Analyst
PHP 30,000 - PHP 32,000 a month
Permanent, Full-time

Job details

PHP 30,000 - PHP 32,000 a month
Permanent, Full-time
Remote

Full job description

About Us

Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs for them across the globe.

And why do they trust their brand with us? People, Quality, Integrity and Delivery and a true global network they can rely on.

Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their network, resources and core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. While others may promise the world, we deliver it.

Job Description

Overall responsibility of keeping updated records, reporting and data analysis.

Assist Trade Support team and DTW HQ & Regional Offices, by managing the following areas:

  • Support in building and designing company airline reporting.
  • Collecting and analyzing raw data to identify trends, historical results, making projection and other helpful information.
  • Communicate with Company global network.
  • Prioritize & manage multiple projects simultaneously through to completion.
  • Preparation of sales proposals / agreements.
  • Produce sales related literature for circulation to corporates / TMCs and trade shows / exhibitions .
  • Maintains trade databases.
  • Creates and distributes all sales related trade communications (e.g. new route/schedule announcements, updated on policies and procedures)
  • Update DTW marketing team with any changes required on online trade site.
  • Performs other tasks and special projects as may be assigned.

Job Specific Capabilities and Experience:

Maintain the agent database

  • Agent mapping / contact list
  • Product list by agent
  • Qualifying guidelines corporate deals
  • Proposal guidelines/approval
  • Freshdesk
  • Salesforce

Maintain the agent distribution database

  • Agent contacts list / Pseudo city code management (PCC) by GDS
  • Product list by agent linked to fare filing
  • Provide product updates to the trade and internal departments
  • Tactical activities
  • Trade marketing comms (flyers)
  • Trade brand guidelines
  • To migrate all manual CRM practises to Salesforce.com
  • To support in approving all new IATA numbers and / or PCC requests from sales
  • Downloading of flown reports monthly
  • Calculation of ORC payout for Sales representatives.
  • Raise, update and log product updates.

Job Qualifications:

  • Exceptionally good communication skills written that can clearly and concisely convey the business’s messages and to depict the business in the highest standard possible.
  • Demonstrate attention to detail and excellence in project management.
  • Confident IT user, including a high level of proficiency of the following packages: MS Word, Excel, PowerPoint and Outlook.
  • Ideally, complements core sales background with a comprehensive understanding in other related commercial functions.
  • Excellent in using PowerBi.

Job Types: Full-time, Permanent

Pay: Php30,000.00 - Php32,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Promotion to permanent employee
  • Work from home

Experience:

  • Data analysis skills: 1 year (Preferred)
  • Travel/Airline/Hospitality Industry: 1 year (Preferred)
  • Power BI: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: Remote

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