Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Smdc jobs

Sort by: -
    • Enforce effectively the customer service procedures and policies of The SM Store.
    • Preferably supervisor or with 5 years –up experienced employee specialized in…
    • View all The SM Store jobs - Tuguegarao City jobs - Customer Service Manager jobs in Tuguegarao City
    • Salary Search: Customer Service Manager | Tuguegarao salaries
    • See popular questions & answers about The SM Store
    • Act as the first point of contact for all customer service requests.
    • Communicate with customers on incident updates, outages, and service changes.
    • We are hiring customer service representatives to manage customer inquiries and assist in processing required documentation.
    • Job Types: Full-time, Permanent.
    • Act as the first point of contact for all customer service requests.
    • Communicate with customers on incident updates, outages, and service changes.
    • Active listening skills to understand customer concerns and respond appropriately.
    • Demonstrate professional behavior aligned with organizational values and…
    • Graduate of Business Administration or any related field; with experience in customer service or logistics-related roles.
    • Good communication and customer service skills.
    • Responsible in maintaining appropriate service levels in the assigned Customer Service areas and ensure smooth…
    • The Customer Services Manager is responsible for delivering exceptional customer service by addressing and resolving customer requests, providing accurate…
    • ✔ Open to fresh graduates, career shifters, and applicants with customer service experience.
    • Assist customers through incoming communications.
    • Basic knowledge of customer service disciplines.
    • Applies customer service, issue resolution, and problem-solving skills.
    • Creates simple reports or analytics.
    • At least 1 year of customer service work experience.
    • Customer service: 1 year (Preferred).
    • The Customer Service Representative is responsible for directly…
    • Courteous with strong customer service orientation.
    • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
    • A Customer Sales Associate is the store’s front-liner who is responsible for providing excellent and personalized customer service through compliance of…
    • Safekeeping of customer records and other pertinent document related to customer service.
    • Proposes and implements improvements in key customer service processes…
    • Minimum 3 years of experience in operations management, team leadership, or a similar role, preferably in a call center or customer service environment.

Job Post Details

Customer Service Manager | Tuguegarao - job post

The SM Store
4.1 out of 5 stars
Tuguegarao City
PHP 35,000 a month

Job details

Pay

  • PHP 35,000 a month

Job type

  • Full-time

Location

Tuguegarao City

Full job description

Responsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters and Prestige Lounge.

Responsibilities

  • Manage customer interaction
  • Enforce effectively the customer service procedures and policies of The SM Store
  • Monitor Gift Delivery Service (GDS) Sales Achievement
  • Lead Development of the Team

Qualifications:

  • Graduate of Bachelor's Degree preferably business course
  • Preferably supervisor or with 5 years –up experienced employee specialized in customer service or equivalent

Pay: Php35,000.00 per month

Benefits:

  • Employee discount
  • Health insurance

Work Location: In person

Let Employers Find YouUpload Your Resume