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Customer Service Representative jobs in Quezon City

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    • Manage and monitor accounts, ensuring all logistics operations meet customer requirements and expectations.
    • Investigate and resolve issues related to damaged…
    • Free Shuttle services in selected locations (Pick-up points).
    • With 6 months BPO Experience.
    • Completed at least Senior High School or two (2) years of college…
    • CUSTOMER SERVICE REPRESENTATIVE | VOICE ACCOUNT.
    • EARN UP TO 18,000 - 21,000 Salary Package + incentives + night diff.
    • At least high school graduate.
    • Free Shuttle services in selected locations (Pick-up points).
    • With or without BPO Experience.
    • Completed at least Senior High School or two (2) years of college…
  • View similar jobs with this employer
    • Maintain records of customer interactions.
    • Provide accurate information about products and services.
    • Resolve customer concerns in a timely and professional…
    • Assists customers and service execution in a professional manner.
    • Analyze the issue(s) raised by the customer and determine the most appropriate solutions.
    • Free Shuttle services in selected locations (Pick-up points).
    • With 6 months BPO Experience.
    • Completed at least Senior High School or two (2) years of college…
    • Free Shuttle services in selected locations (Pick-up points).
    • Completed at least Senior High School or two (2) years of college education.
    • A Call Center Representative is responsible for handling inbound and outbound customer calls, resolving issues, providing product/service information, and…
    • Handle escalated customer concerns and ensure timely resolution.
    • This role leads the team in delivering excellent customer service, maintains smooth…
    • Free Shuttle services in selected locations (Pick-up points).
    • With 6 months BPO Experience.
    • Completed at least Senior High School or two (2) years of college…
    • Process service requests, updates, and follow-ups efficiently.
    • Meet performance targets for productivity, quality, and customer satisfaction.
    • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs.
    • Must be a Filipino citizen.
    • Maintain quality, productivity, and customer satisfaction metrics.
    • You will ensure smooth travel experiences and accurate information for every customer.
    • Maintain accurate records of reservations and customer interactions.
    • Resolve customer issues and escalate complex issues as needed.

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Job Post Details

OPEN FOR NEWBIES - Hotel Booking Account | Non-Voice - Chat Support - job post

Sapient Global - BPO Careers
Quezon City
Up to PHP 28,000 a month

Job details

Pay

  • Up to PHP 28,000 a month

Job type

  • Permanent
  • Full-time

Location

Quezon City

Full job description

We are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites!

✨ Looking for a ONE DAY HIRING PROCESS? We got you! Also, we are open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

  • Manage and monitor accounts, ensuring all logistics operations meet customer requirements and expectations.
  • Maintain accurate and detailed records of all shipping activities, including documentation for customs, billing, and compliance purposes.
  • Investigate and resolve issues related to damaged goods, missed deliveries, or discrepancies in shipment documentation.
  • Analyze data to identify patterns, trends, and areas for improvement in logistics operations.

Why Join Us? ✨

  • 25,000 Signing Bonus + 13th and 14th Month Pay
  • Salary Offer: Up to 28,000 (can go higher based on experience)
  • HMO on Day 1 (with up to 3 dependents)
  • Paid Training + 30 Paid Leaves + Allowances + Performance Bonus
  • Weekends Off + Holiday and Overtime Pay
  • 20% Night Differential (Night/Graveyard Shifts)
  • Fast-Track Career Growth for top performers
  • Free Coffee and Biscuits at the office (because work should be enjoyable!)
  • Pioneer Accounts (including Non-voice and Easy Accounts)
  • Flexible Shifts (Day, Mid, and Night)

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you!

Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!

Job Types: Full-time, Permanent

Pay: Up to Php28,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

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