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Customer Service Representative jobs in Mandaluyong

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    • Strong customer service and communication skills.
    • Experience handling customer phone calls.
    • Handle inbound and outbound customer communications.
    • Free Shuttle services in selected locations (Pick-up points).
    • With 6 months BPO Experience.
    • Completed at least Senior High School or two (2) years of college…
    • Respond to customer inquiries via chat or email.
    • Maintain quality, productivity, and customer satisfaction metrics.
    • Document all interactions in the system.
    • Provide accurate product/service information and troubleshoot customer concerns.
    • Uphold Ideku’s values of empathy, professionalism, and excellence in customer…
    • Maintain customer service and productivity standards.
    • Turn your customer service and online communication experience into a rewarding career in the BPO industry…
    • Full paid gaming account and customer service training provided.
    • Strong customer service and problem-solving skills.
    • Job Types: Full-time, Fresh graduate.
    • Respond to customer inquiries via chat or email.
    • Applicants with direct customer interaction experience are welcome to apply.
    • Free Shuttle services in selected locations (Pick-up points).
    • Completed at least Senior High School or two (2) years of college education.
  • View similar jobs with this employer
    • Offer solutions and process orders, returns, or other service-related tasks based on customer needs..
    • _*Maintain accurate customer records and follow up to…
    • HIGH PASS RATE | RAMPING | START ASAP THIS MONTH OF MAY.
    • EARN UP TO 35,000 Salary package + incentives + night diff.
    • With 6 months Tech/Telco BPO experience.
  • View similar jobs with this employer
    • Respond to customer inquiries via chat or email.
    • Applicants with direct customer interaction experience are welcome to apply.
    • Intervention: Act on behalf of customers to assist with appointment scheduling or connect them with internal specialists when needed.
    • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs.
    • Must be a Filipino citizen.
    • No prior BPO or customer service experience required; comprehensive training will be provided.
    • Resolve customer concerns, issues, and complaints efficiently…
  • View similar jobs with this employer
    • No prior BPO or customer service experience required; comprehensive training will be provided.
    • Resolve customer concerns, issues, and complaints efficiently…

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Job Post Details

EO Staff logo

CSR / Dispatcher (Home Services Industry Experience Required) - job post

EO Staff
5.0 out of 5 stars
Philippines
PHP 35,000 - PHP 40,000 a month

Job details

Pay

  • PHP 35,000 - PHP 40,000 a month

Job type

  • Full-time

Location

Philippines

Full job description

HIRING: CSR / Dispatcher

To proceed with your application, please complete this form:

https://eo-staff-935785634838.us-east1.run.app/

We're looking for a highly organized CSR / Dispatcher who thrives in a fast-paced environment and can keep operations running smoothly while delivering an exceptional customer experience.

Requirements:

  • Home Services industry experience required (HVAC, Plumbing, Electrical, Construction or similar)
  • Dispatching and scheduling experience
  • Experience handling customer phone calls
  • Strong customer service and communication skills
  • Highly organized with strong attention to detail
  • Ability to coordinate with customers, technicians, vendors, and subcontractors
  • Comfortable working in a fast-paced environment

Responsibilities:

  • Schedule and dispatch installation teams
  • Serve as the primary point of contact for customers throughout the installation process
  • Handle inbound and outbound customer communications
  • Coordinate schedules with technicians, vendors, and subcontractors
  • Process permits, equipment warranties, and project documentation
  • Maintain accurate customer and project records
  • Assist with resolving scheduling conflicts and customer concerns
  • Support daily operations and ensure projects stay on track

This is NOT a cold-calling or telemarketing position. You’ll be speaking with existing leads and customers to coordinate appointments, confirmations, and follow-ups.

What You Get

  • Basic Monthly Salary
  • 13th Month Pay
  • Health Allowance (Month 4 onwards)
  • Milestone Gifts

Apply Now

https://eo-staff-935785634838.us-east1.run.app/

Reminder: Please make sure your CV is detailed and up to date.
To help us properly evaluate your application and match you with the right client opportunities, include your key responsibilities, tools used, and specific results or achievements for each role.

Job Type: Full-time

Pay: Php35,000.00 - Php40,000.00 per month

Benefits:

  • Company Christmas gift
  • Paid training
  • Work from home

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service: 2 years (Required)
  • Home Services Industry: 1 year (Required)

Work Location: Remote

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