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Job Post Details

Cloudstaff logo

Sales Support | Work From Office | Pampanga - job post

Cloudstaff
4.2 out of 5 stars
Pampanga
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Location

Pampanga

Full job description

We're Hiring: Sales Support

We are currently on the lookout for a new Sales Support to join our team at Cloudstaff, the #1 workplace everywhere!

Send your application here: https://jobs.cloudstaff.com/job-preview/21090?ref=680

Role: Sales Support
Work Arrangement: Work From Office
Location: Pampanga (Angeles)
Schedule: Morning/Mid/Night shift

Job Description:

Key Responsibilities:

  • Organize and manage incoming leads within the CRM system
  • Assist the sales team by preparing lead lists, tracking inquiries, and updating customer information
  • Coordinate schedules, consultations, and booking availability for sales agents
  • Support follow-ups with potential clients to maintain engagement and assist the sales pipeline
  • Maintain accurate CRM records including lead status, notes, and booking updates
  • Prepare basic reports on leads, conversions, and sales activities
  • Assist with administrative tasks related to bookings, deposits, and customer records
  • Ensure smooth communication between the sales team and other internal departments
  • Monitor inquiries and ensure timely responses when required
  • Utilize AI assistants and workflow automation tools to improve operational efficiency

Qualifications and requirements:

  • Diploma or Bachelor’s degree in Business Administration, Management, Marketing, or a related field preferred
  • 1–2 years of experience in administrative support, sales support, or customer service roles
  • Experience working with CRM systems or customer management platforms is an advantage
  • Familiarity with scheduling tools, calendars, and digital communication platforms
  • Strong computer literacy including spreadsheets, documents, and online systems
  • Experience supporting sales teams or working in service-based industries is a plus
  • Strong written and spoken English; additional languages are an advantage

Requirements:

  • Strong organizational and administrative skills
  • High attention to detail and accuracy in data entry and reporting
  • Ability to manage multiple tasks and priorities efficiently
  • Good communication skills for coordinating with team members and customers
  • Ability to support multiple sales agents simultaneously
  • Comfortable working with CRM systems, scheduling tools, and digital platforms
  • Office-based availability for daily operational support
  • Adaptable to AI assistants and workflow automation tools
  • Reliable, proactive, and able to work well within a team environment

Non-negotiable skills and requirements:

  • 6 months above bpo exp - Telco pref

Perks & Benefits (Work From Office/Hybrid):

  • Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
  • Flexible leave credits which may be used for vacation, emergency and sick leaves
  • Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
  • Endless opportunities for career advancement
  • Exclusive ATM inside the office for employee's convenience
  • Annual Performance Review with Salary Increase
  • We set you up for success with a company-provided PC/Laptop and fiber internet connection
  • Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
  • Top notch workplace with first class VIP lounge and game rooms
  • Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
  • Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
  • International career growth and connections
  • Unlimited cash incentives for hired referrals
  • Mental Wellness Employee Assistance program through Lifeworks
  • In-house psychiatrist available to support employees' well-being
  • Become part of the Employee Share Units program
  • Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

  • Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
  • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
  • Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

#BackOfficeSupport

Job Type: Full-time

Work Location: In person

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