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- IntelegenciaPhilippines
- We are seeking an L1 IT Technician to provide first-level technical support to end users.
- The role involves troubleshooting basic hardware, software, and…
- View all Intelegencia jobs - Philippines jobs - IT Technician jobs in Philippines
- Salary Search: L1 IT Technician salaries in Philippines
- See popular questions & answers about Intelegencia
View similar jobs with this employerIntelligent Technical SolutionsQuezon City- In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance.
- Printer issues of any kind.
- Blackhawk Industrial Distribution Philippine...Baguio
- Paid training
- Pay raise
- Can set up a new computer with desktop software.
- Install and update computers, peripherals, and software.
- SUMMARY:* The Support Technician provides support to…
- InterdependencePhilippines
- The PR industry hasn't really changed in fifty years.
- We are looking for a dedicated, full-time IT Support Technician to support our day-to-day helpdesk…
- View all Interdependence jobs - Philippines jobs - IT Support jobs in Philippines
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- InterdependencePhilippines
- The PR industry hasn't really changed in fifty years.
- We are looking for a dedicated, full-time IT Support Technician to support our day-to-day helpdesk…
- View all Interdependence jobs - Philippines jobs - IT Support jobs in Philippines
- Salary Search: IT Support Technician salaries in Philippines
Computer Technician
Urgently hiringPC RevolutionMandaluyong- Pay raise
- Opportunities for promotion
- Free parking
- On-site parking
- Promotion to permanent employee
- Company events
- Conduct safety checks on computer equipment.
- Monitor and maintain computer systems and networks.
- Ensure secure and effective operation of all computers, related…
- Technokids PhilippinesSan Fernando City 2500 P03
- Create and maintain computer networks.
- Repair and maintain computers and servers.
- Has extensive knowledge in repairing and assembling computers, laptops or…
View similar jobs with this employerPrimus@Knowledge Specialists, Inc.Cebu City- Flexible schedule
- Promotion to permanent employee
- On-site parking
- Basic knowledge of computers and Windows.
- The role includes troubleshooting computer issues, assisting with software and hardware setup, and responding to…
- Across Media IT SolutionsLegazpi
- Strong knowledge of computers and related technologies.
- An associate’s degree in Computer Science or related field.
- View all Across Media IT Solutions jobs - Legazpi jobs - Computer Technician jobs in Legazpi
- Salary Search: COMPUTER TECHNICIAN salaries in Legazpi
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View similar jobs with this employerIntelligent Technical SolutionsWork from Home- A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
- We're looking for a collaborative problem-solver with excellent customer service…
- Euro Generics International PhilippinesMakati
- Flexible schedule
- Provide orientation and guidance to employees regarding the proper use of software applications, systems, and computer equipment.
- Chicken Dinner StudiosPhilippines
- Company Christmas gift
- Work from home
- Administer and maintain key business platforms including messaging, CRM, collaboration, and project management tools such as *WhatsApp Business, Respond.io,…
- GTW Hotel and Leisure Inc.Boracay
- Strong knowledge of computer systems, networks, and troubleshooting.
- Install, configure, and maintain computer hardware, software, and network systems.
- View all GTW Hotel and Leisure Inc. jobs - Boracay jobs
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- Manila Broadcasting CompanyPasay
- Opportunities for promotion
- Life insurance
- Company Christmas gift
- Promotion to permanent employee
- Company events
- Follow-up all requests for computers and devices to Purchasing Department.
- The IT Technician is responsible for timely technical support for employees by…
- View all Manila Broadcasting Company jobs - Pasay jobs
- Salary Search: IT Technician salaries in Pasay
- Electrovers CorporationCainta 1900 04A
- Assemble and configure computer systems according to company requirements.
- Perform preventive maintenance on computer systems and peripheral devices to ensure…
- View all Electrovers Corporation jobs - Cainta jobs
- Salary Search: Computer Technician salaries in Cainta
View similar jobs with this employerAxiom TechnologiesMakati- 2+ year of experience in a desktop support, helpdesk, or IT technician role.
- This role will provide onsite/ on-call assistance to end-users within the…
Job Post Details
L1 IT Technician - job post
3.83.8 out of 5 stars
Philippines
You must create an Indeed account before continuing to the company website to apply
Job details
Job type
- Full-time
Location
Philippines
Full job description
Philippines
Full-time
We are seeking an L1 IT Technician to provide first-level technical support to end users. The role involves troubleshooting basic hardware, software, and network issues, logging and tracking tickets, and ensuring timely resolution or escalation as per SLA. This is an entry-level role suitable for candidates starting their IT support career.
Key Responsibilities:
Full-time
We are seeking an L1 IT Technician to provide first-level technical support to end users. The role involves troubleshooting basic hardware, software, and network issues, logging and tracking tickets, and ensuring timely resolution or escalation as per SLA. This is an entry-level role suitable for candidates starting their IT support career.
Key Responsibilities:
- Provide first-level IT support to users via phone, email, chat, or ticketing system
- Troubleshoot basic issues related to Windows OS, applications, printers, and network connectivity
- Install, configure, and support desktops, laptops, and peripherals
- Create, update, and manage tickets in the ITSM tool (ServiceNow, Freshservice, Jira, etc.)
- Follow SOPs and SLAs for incident, request, and problem management
- Escalate unresolved issues to L2/L3 teams with proper documentation
- Assist with user onboarding/offboarding (account setup, access, basic training)
- Maintain basic IT asset inventory and documentation
- Support password resets, VPN access, email configuration
- Provide basic support for MS Office / O365 / Outlook / Teams
- Ensure customer satisfaction through professional communication
- Diploma / Bachelor’s degree in IT / Computer Science / Electronics (or relevant certification)
- Basic understanding of Windows OS, hardware, networking fundamentals (LAN/Wi-Fi)
- Familiarity with ticketing tools and remote support tools (AnyDesk, TeamViewer, etc.)
- Basic knowledge of Active Directory (user creation, password reset – good to have)
- Good communication skills (verbal & written)
- Willingness to work in rotational shifts / 24x7 support (if applicable)
- Customer-focused mindset and ability to work under pressure
- Prior experience in helpdesk / service desk / technical support
- Exposure to cloud tools (O365, G Suite)
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