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    • We are looking for a detail-oriented and customer-focused Email and Chat Support Representative to handle customer inquiries through non-voice channels.
  • View similar jobs with this employer
    • We are looking for a detail-oriented and customer-focused Email and Chat Support Representative to handle customer inquiries through non-voice channels.
    • Open to High School / Senior High / College Level & Graduates.
    • With or without BPO experience.
    • Earn Up to ₱27,000 Monthly.
    • View all Prescripto Corporation jobs - Clark Freeport Zone jobs - Call Center Representative jobs in Clark Freeport Zone
    • Salary Search: Call Center Agent - (No Final Interview) - SM Clark September Class salaries in Clark Freeport Zone
    • See popular questions & answers about Prescripto Corporation
    • Answer inbound calls and greet customers with energy and enthusiasm.
    • Place outbound calls and communicate with energy and enthusiasm to customers.
    • Answer inbound calls, respond to emails, and ticket inquiries from clients and end-users.
    • Log, track, and update issues in the ticketing system accurately and…
  • View similar jobs with this employer
    • Collect real-world data according to project instructions.
    • Use mobile phones, computers, cameras, or other designated devices for data collection.
    • We are looking for a detail-oriented and customer-focused Email and Chat Support Representative to handle customer inquiries through non-voice channels.
    • Graduate of any computer-related course.
    • Proven experience as a Data Encoder or in a similar administrative role is an advantage.
    • We are looking for a detail-oriented and customer-focused Email and Chat Support Representative to handle customer inquiries through non-voice channels.
    • We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their…
    • Up to ₱27,000 Salary Offer + Monetary Benefits.
    • Account-Specific Allowances & Performance Incentives.
    • HMO Coverage + Dependents | Paid Training.
    • Open to High School / Senior High / College Level & Graduates.
    • With at least 6 months BPO experience is an ADVANTAGE!.
    • Earn Up to ₱27,000 Monthly.
    • Open to High School / Senior High / College Level & Graduates.
    • With at least 6 months BPO experience is an ADVANTAGE!.
    • Earn Up to ₱27,000 Monthly.
    • The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller.
    • Provide technical support for desktops, laptops, printers, monitors, and other hardware peripherals.
    • Install, configure, and troubleshoot software applications,…

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Job Post Details

WAVE 1 NO FINAL INTERVIEW-CSR Role/ Open for Fresh Graduates - job post

Spinfluence Outsourcing Inc.
Pampanga
PHP 20,000 - PHP 25,000 a month

Job details

Pay

  • PHP 20,000 - PHP 25,000 a month

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Location

Pampanga

Full job description

Job Overview:

We are looking for a detail-oriented and customer-focused Email and Chat Support Representative to handle customer inquiries through non-voice channels. In this role, you will provide timely, accurate, and professional assistance via email and live chat, ensuring a positive customer experience while working in a virtual processing environment.

Key Responsibilities:

Respond promptly to customer inquiries via email and chat platforms

Provide accurate information about products, services, policies, and procedures

Resolve customer issues efficiently while maintaining a high level of professionalism

Document interactions and update customer records in the system

Escalate complex or unresolved concerns to the appropriate team

Follow company guidelines, workflows, and service-level agreements (SLAs)

Maintain confidentiality of customer data and adhere to data protection policies

Meet performance metrics such as response time, resolution rate, and customer satisfaction

Qualifications:

High school diploma or equivalent (college degree preferred)

Previous experience in customer service, email, or chat support is an advantage

Excellent written communication and comprehension skills

Strong problem-solving and multitasking abilities

Basic computer proficiency and familiarity with CRM tools

Ability to work independently in a remote or virtual setup

Good time management and organizational skills

Work Setup:

On-site

Pay: Php20,000.00 - Php25,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • please provide: Name, Email , Location, Number and Viber Number
  • How long is your BPO exp?
  • What is your educational attainment?
  • Are you a former cnx employee?
  • Do you have laptop or desktop for the virtual process?
  • Are you willing to work onsite in SM Clark?

Work Location: In person

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