Cielo Talent Office Position jobs

HR & Recruitment Specialist

My Video Producer & Travel Agent Co-Pilots | Cebu City

Full-time, 5 days per week

Office-based - Cebu City

Start Date: May 2026

Reports To: Directors - My Video Producer

WHY THIS ROLE IS DIFFERENT

This is a growing group of purpose-driven businesses, including My Video Producer, Travel Agent Co-Pilots, and Travel Agent Achievers, with a growing Cebu operation at the heart of the team.

The Cebu team currently has around 20 people and is scaling quickly. Travel Agent Co-Pilots is targeting 50 active co-pilot placements over the next 12 months, with the MVP production team growing alongside it.

This role sits at the centre of that growth. You’ll own the people function across recruitment, HR, university partnerships, and talent pipelines - building on the existing team, office, and UP Cebu relationship - along side another HR Specialist

Your focus will be to formalise what’s already working, strengthen the talent pipeline, and build the people infrastructure needed to grow from 20 to 50+ while maintaining the quality and culture of the team.

If you’re looking for a role with real ownership, autonomy, and the opportunity to shape a growing organisation, this is it.

As one of the HR Recruitment Staff, you report directly to both founders and serve as the dedicated people lead across their entire Cebu operation. The three businesses you will support are:

My Video Producer

A premium done-for-you video content system for real estate agents across Australia. The Cebu team handles all post-production - editing, formatting, and delivery.

Travel Agent Co-Pilots

A co-pilot placement service that embeds trained specialists into travel agents' businesses across Australia and the US. Co-pilots are office-based in Cebu across four specialisations: admin, travel support, flight and ticketing, and marketing.

Travel Agent Achievers

A coaching and community program for travel specialists across Australia and the US.

WHAT THIS ROLE REQUIRES

• Strong written and verbal communication across both academic and professional contexts
• Ability to manage multiple programs and relationships simultaneously without losing detail
• Organisational discipline - timelines, people, and institutions all need to move together
• Confidence to make decisions and give direct feedback without waiting to be prompted
• Genuine interest in developing people - from their first industry experience through to career placement
• Experience in HR, recruitment, or talent acquisition - ideally in an Australian-facing or offshore services environment

WHAT YOU WILL COORDINATE;

University & Institution Partnerships

• Serve as the primary contact for all academic partnerships across both businesses
• Build and maintain relationships with faculty coordinators, department heads, and internship administrators
• Coordinate intake schedules, MOA compliance, and semester timelines
• Identify and develop new university and campus relationships as each pipeline grows

My Video Producer - Video & Marketing Pipeline

• Manage the UP Cebu internship program across video editing/production and marketing streams
• Shortlist and onboard interns, set task briefs, and oversee performance across both disciplines
• Identify high-performers and progress them into paid contractor roles within the team

Travel Agent Co-Pilots - Co-Pilot Pipeline

• Build and manage the internship-to-placement pathway across four co-pilot specialisations
• Develop training frameworks and onboarding materials suited to the travel industry context
• Match high-performing graduates to co-pilot placements with travel agents across Australia and the US
• Build a dedicated pipeline of night-shift candidates for the US market

General Recruitment - Both Businesses

• Manage end-to-end recruitment for all non-intern roles across both companies
• Source candidates through job boards, referrals, social media, and community networks
• Screen applications, conduct initial interviews, and present shortlists to the Directors
• Maintain an active candidate pool so vacancies are filled quickly - not reactively
• Ensure recruitment activity scales ahead of growth, not in response to it

HR & People Operations

• Serve as the primary HR point of contact for staff across My Video Producer, Travel Agent Co-Pilots, and Travel Agent Achievers
• Manage onboarding for all new permanent and contractor staff
• Conduct regular performance reviews and deliver structured, direct feedback
• Handle day-to-day HR administration including leave, compliance, and staff records
• Escalate people issues to the Directors as required

People Development

• Provide structured mid-placement check-ins and end-of-placement appraisals across all streams
• Identify high-performers early and create a clear pathway to paid placement or contractor status
• Build a culture within the intern cohort and wider Cebu team that reflects the standards of both businesses

Systems & Reporting

• Own the documentation, workflows, and templates that make both programs repeatable and self-sustaining
• Report to the Directors on pipeline health, recruitment status, intern performance, and HR matters
• Ensure neither program requires constant oversight to function

Both businesses are operating, growing, and ready to scale. The foundation is there.

What this role adds is the dedicated ownership that turns a functioning operation into a self-sustaining talent machine.

If that is the kind of work that gets you out of bed in the morning, we want to hear from you.

Complete our application form here: https://forms.gle/iDdB64uWWZBg6vEd7

We review every application personally and aim to respond within one business day. Please make sure you complete the form fully - it helps us process your application as efficiently as possible.

Job Types: Full-time, Permanent

Pay: Php40,000.00 - Php50,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance

Application Question(s):

• Complete our application form here: https://forms.gle/iDdB64uWWZBg6vEd7

We review every application personally and aim to respond within one business day. Please make sure you complete the form fully - it helps us process your application as efficiently as possible.

Experience:

• HR & Recruitment Relations: 3 years (Required)
• BPO HR & Recruitment: 3 years (Required)

Location:

• Cebu City, Cebu (Required)

Work Location: In person