Chinese Company jobs in Ermita
- Philip Morris InternationalMakati
- Please note this may be for a fixed-term or a full-time permanent employment opportunity, subject to applicable local labor laws and company policies.
- Hangzhou Zkong Network Co., Ltd.Manila
- Paid training
- Health insurance
- Report relevant sales progress to the company's superiors.
- Maintain good communication with customers and introduce the company's new products to them.
- Suy Sing Commercial CorporationManila
- Contributes to departmental performance by achieving operational efficiency targets to support sales and gross income objectives of assigned accounts.
- The Depot Station Inc.Cavite City
- Develop and implement strategic growth plans, operational budgets, and key business initiatives.
- Oversee daily cross-department operations to ensure efficiency…
- View all The Depot Station Inc. jobs - Cavite City jobs
- Salary Search: General Manager salaries in Cavite City
- See popular questions & answers about The Depot Station Inc.
- Techdynamics OPCFort Bonifacio
- Shadowing & Learning: Observe senior managers, attend training seminars, and take detailed notes on company policies and workflows.
- Responsibilities Being a Consultant to clients and internal stakeholders - We are in the business of solutions - these cover everything from product adoption,…
- Responsibilities Being a Consultant to clients and internal stakeholders - We are in the business of solutions - these cover everything from product adoption,…
- Suy Sing Commercial CorporationManila
- To assist Purchasing Manager in achieving sales and profit objectives through operational excellence and administrative efficiencies for new and developmental…
- View all Suy Sing Commercial Corporation jobs - Manila jobs
- Salary Search: Purchasing Assistant salaries in Manila
- See popular questions & answers about Suy Sing Commercial Corporation
- ACCPRO INTERNATIONALManila
- Conduct regular inspections to ensure office cleanliness, security, and facilities meet company standards.
- Manage the daily operations and work assignments of…
- Goldensky International Group Inc.Parañaque
- Booking a hotel room for our guest player.
- Help our hotel guest with their room concerns.
- Accomodate our guest player with their needs during their playing…
- ACCPRO INTERNATIONALManila
- High emotional intelligence, with public relations experience in a large company, outstanding in the current field, clear logic; strong interpersonal…
- ACCPRO INTERNATIONALManila
- Conduct regular inspections to ensure office cleanliness, security, and facilities meet company standards.
- Manage the daily operations and work assignments of…
- Playtime EntertainmentFort Bonifacio
- The ideal candidate has *direct operations experience working for an e-wallet, digital wallet, payment service provider (PSP), payment gateway, or FinTech…
- Best Staffing Solution ServicesTaguig
- Manage the CEO’s daily schedule, appointments, meetings, and travel arrangements, ensuring efficient time management.
View similar jobs with this employerMAKATI BUSINESS CENTRAL FOODS CORP.Manila- At least Senior or High School Graduate.
- Good Customer Service and has sense of responsibility.
- With experience in food industry is advantage.
- Hire OverseasNational Capital Region
- Observance of Holidays per company guidelines.
- Paid Time Off in accordance with company policy.
- We're looking for a Supply Chain Manager to own end-to-end…
Customer Support Executive (Mandarin-Hokkien Speaker)
Job details
Full job description
Be a part of a revolutionary change
At PMI, we're transforming our business and building our future on smoke-free products. Join us and help deliver exceptional experiences for our customers while contributing to one of the world's most exciting business transformations.
Your 'day to day'
As a Customer Support Executive, you will be the primary point of contact for Singapore retailers, providing customer support, retailer engagement, and digital platform assistance. You will help strengthen retailer relationships while supporting PMI's commercial and digital initiatives.
You will
-
Manage retailer inquiries related to orders, deliveries, payments, product information, account maintenance, commercial programs, and digital platforms. -
Resolve customer concerns while meeting service standards and escalation requirements.
-
Maintain accurate customer records, case documentation, and follow-up activities.
-
Conduct outbound retailer engagement activities, including onboarding, follow-ups, promotions, retention initiatives, and customer education.
-
Support retailer adoption of PMI digital platforms and customer engagement solutions.
-
Assist retailers with registration, onboarding, troubleshooting, and digital platform navigation.
-
Collaborate with Commercial, Field Force, Logistics, Digital, and Customer Service teams to ensure a seamless retailer experience.
-
Identify opportunities to improve customer experience, service quality, and operational efficiency.
Who We're Looking For
-
Bachelor's degree in Business Administration, Marketing, Communications, Customer Service, or a related field. -
2+ years of experience in Customer Service, Contact Center Operations, Sales Support, Retail Support, Account Management, or similar customer-facing roles.
-
Experience supporting customers through phone, email, and digital channels.
-
Experience working with B2B customers, retailers, distributors, or trade partners is preferred.
-
Familiarity with CRM, ticketing, or customer service platforms is an advantage.
-
Fluent English and Mandarin communication skills.
-
Professional proficiency in Hokkien for business interactions with Singapore retailers.
-
Ability to read and write Simplified Chinese for business communications.
Work Schedule and Location
- Generally, Mondays to Fridays, on a hybrid work arrangement for a fixed-term period
- Based in 8 Rockwell, Makati Head Office
What We Offer
At PMI, you'll enjoy the freedom to innovate, grow your career in a global environment, and contribute to a smoke-free future. We offer competitive rewards, development opportunities, and the opportunity to make a meaningful impact.
Join us and help shape a smoke-free future.