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Chat Support jobs in Cebu City

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    • Respond to customer inquiries via chat.
    • If you have at least 6 months of BPO or call center experience and want to build your career in a non-voice support…
    • View all Avielle Outsourcing Inc. - Sapient jobs - Cebu City jobs - Sales Support Representative jobs in Cebu City
    • Salary Search: Email/Chat Support Representative - Cebu City salaries in Cebu City
    • At least 2 years supporting U.S. or international customers through both phone and live chat.
    • Assist customers in using our software platform through phone and…
    • Respond to customer inquiries via chat support channels.
    • Training on chat tools, systems, and support processes.
    • Escalate complex issues when necessary.
    • Respond to customer inquiries via chat or email.
    • We are hiring Chat Support Specialist to provide assistance via chat, email, and messaging platforms without…
    • Paid chat support training and upskilling programs.
    • This is an excellent opportunity for candidates with at least 6 months of BPO experience who are looking…
    • Respond to customer inquiries via chat or email.
    • We are hiring **Non-Voice Customer Service Representatives** to provide assistance via chat, email, and…
    • Respond to customer inquiries via chat.
    • If you have at least 6 months of BPO or call center experience and want to build your career in a non-voice support…
    • Respond to customer inquiries via chat or email.
    • Kickstart your career as a Chat Support Agent / Non-Voice Customer Service Representative at Caldwell and…
    • Experience handling chat-based support and managing multiple engagements simultaneously.
    • Deliver world-class customer service through chat support to Exam…
    • Respond to customer inquiries via chat or email.
    • We are hiring Non-Voice Chat Support Agents to provide assistance via chat, email, and messaging platforms…
    • * Excellent English communication skills both in verbal and writing.
    • * General knowledge in Billing and Technical process.
    • Job Types: Full-time, Permanent.
    • At least 1 year of experience in online sales, e-commerce, chat support, or customer service.
    • Maintain accurate customer records and chat documentation.
    • Respond to customer inquiries via chat, email, or messaging platforms.
    • We are hiring Chat Support Agents to provide assistance via chat, email, and messaging…
    • Respond to customer inquiries via chat or email.
    • Kickstart your non-voice customer service career at Caldwell and help clients through email and chat while…
    • The role involves handling customer inquiries, resolving issues, and providing support across multiple communication channels, including phone, email, and chat.

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Job Post Details

Email/Chat Support Representative - Cebu City - job post

Avielle Outsourcing Inc. - Sapient
Cebu City
PHP 15,681.19 - PHP 25,531.45 a month

Job details

Pay

  • PHP 15,681.19 - PHP 25,531.45 a month

Job type

  • Permanent
  • Full-time

Location

Cebu City

Full job description

Email and Chat Support Representative

Salary: Up to ₱26,000/month
Job Type: Full-time
Location: Cebu City (Onsite)

We are looking for Chat Support Representatives to join our team. If you have at least 6 months of BPO or call center experience and want to build your career in a non-voice support role, we'd love to hear from you.

Job Responsibilities

  • Respond to customer inquiries via chat
  • Provide accurate information and resolve customer concerns
  • Maintain quality service and customer satisfaction
  • Document customer interactions accurately
  • Escalate complex issues when needed
  • Meet productivity and quality targets

Qualifications

  • High School or Senior High School graduate (College level/graduate is a plus)
  • At least 6 months of BPO or call center experience
  • Good written and verbal English communication skills
  • Fast typing and basic computer skills
  • Willing to work onsite in Cebu City
  • Willing to work on shifting schedules

Benefits

  • Up to ₱26,000 monthly basic salary
  • Performance incentives and bonuses
  • Paid training from Day 1
  • HMO and Night Differential pay

Apply today!

Pay: Php15,681.19 - Php25,531.45 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Do you have call center/BPO experience?

Work Location: In person

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