Cebu Pacific Analyst jobs

Primary Responsibilities:

• Lead and support technical projects across airport operations, cabin services, and innovation initiatives — owning the project lifecycle from requirements gathering through DTO/vendor development, testing, and deployment.
• Act as the primary technical liaison between CSO/SIT, DTO, and third-party vendors — translating business and operational requirements into clear technical specifications, and translating technical constraints back into business-understandable terms.
• Manage and track projects through the Software Development Life Cycle (SDLC) — requirements definition, design review, development tracking, QA/UAT, deployment, and post-implementation monitoring — ensuring vendors and DTO deliver against agreed scope and timelines.
• Conduct and coordinate User Acceptance Testing (UAT) with a technical understanding of what's being tested — able to read test scripts, distinguish a data issue from a logic/code issue, and give vendors precise, actionable defect reports rather than surface-level symptoms.
• Research and benchmark industry trends, emerging technologies, and technical best practices in airport, inflight, and cargo systems to identify innovation opportunities with real technical feasibility.
• Evaluate proposed solutions and vendor architectures for technical soundness — assessing integration complexity, API/data dependencies, and system impact — before preparing business cases and implementation plans.
• Conduct feasibility studies covering both business impact (cost-effectiveness, profitability, customer satisfaction) and technical impact (system compatibility, integration effort, technical risk).
• Track project delivery using standard PM/SDLC tools (e.g., Jira, Azure DevOps, or equivalent) — maintaining sprint/backlog visibility, dependency mapping, and status reporting to SIT leadership.
• Collaborate with cross-functional teams (DTO, vendors, operations, cabin services) to ensure successful technical implementation, and monitor outcomes against defined goals and metrics post-launch.
• Perform other duties and special projects as assigned by management.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field.
• At least 1–2 years of experience in a technical project management, business analyst, or systems delivery role — aviation or IT-related industry preferred.
• Working understanding of the Software Development Life Cycle (SDLC) and common methodologies (Agile/Scrum, Waterfall, or hybrid) — able to speak credibly with developers and vendors about sprints, backlogs, releases, and defect tracking.
• Experience coordinating with external vendors and/or internal DTO/engineering teams on system implementations, integrations, or upgrades.
• Familiarity with how systems talk to each other at a conceptual level — APIs, data flows, system integrations — enough to ask the right technical questions, not necessarily to write code.
• Experience in UAT coordination, technical requirements documentation, or QA processes is an advantage.
• Strong analytical, communication, and problem-solving skills — able to sit between technical and non-technical stakeholders without losing either audience.
• Able to work effectively in a fast-paced, agile environment with shifting priorities and multiple concurrent vendor/DTO workstreams.
• Knowledge of Power BI or other data visualization tools is a plus.
• Familiarity with project tracking tools (Jira, Azure DevOps, Trello, or similar) preferred.