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    • Are you currently working in offices, retail stores, cafés, online shops, or other customer-facing roles that involve chatting with customers, handling messages…
    • Schedule discovery calls between qualified prospects and the client's sales team.
    • Demonstrated ability to meet or exceed call volume and meeting-booked targets.
    • HMO on the first day.
    • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
    • Handle inbound calls and respond to customer inquiries and concerns.
    • Adhere to company scripts, policies, and call-handling procedures.
  • View similar jobs with this employer
    • Minimum 6 months of international customer service experience (preferred).
    • At least High School Graduate (Old Curriculum).
    • Pay: Up to Php30,000.00 per month.
    • HMO on the first day.
    • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
    • Previous sales, call center, or lead generation experience is a plus.
    • Quiet work environment suitable for calls.
    • Comfortable making high-volume outbound calls.
    • Are you currently working in offices, retail stores, cafés, online shops, or other customer-facing roles that involve chatting with customers, handling messages…
  • View similar jobs with this employer
    • Minimum 6 months of international customer service experience (preferred).
    • At least High School Graduate (Old Curriculum).
    • Pay: Up to Php30,000.00 per month.
    • We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms.
    • Are you currently working in offices, retail stores, cafés, online shops, or other customer-facing roles that involve chatting with customers, handling messages…
    • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
    • Provide accurate and relevant information regarding products,…
    • HMO on the first day.
    • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
    • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
    • Provide accurate and relevant information regarding products,…
    • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
    • Provide accurate and relevant information regarding products,…

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Job Post Details

Call Center Agent - No calls/pure chat - without experience - job post

Sapient Global Careers - Bridgetown
Ortigas
PHP 18,000 - PHP 28,000 a month

Job details

Pay

  • PHP 18,000 - PHP 28,000 a month

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Shift and schedule

  • Flextime

Location

Ortigas

Full job description

Customer Service Representative – Non-Voice Account

Metro Manila | Onsite

Are you currently working in offices, retail stores, cafés, online shops, or other customer-facing roles that involve chatting with customers, handling messages, or assisting through online platforms? This opportunity is ideal for applicants with experience as online sellers, chat support staff, office assistants, receptionists, social media assistants, cashiers, or customer service staff who are comfortable communicating through chat and email.

Customer Service Representatives for a Non-Voice Account. In this role, you’ll assist customers through chat, email, and messaging platforms while building valuable experience in the BPO industry.

What You’ll Do:

  • Respond to customer inquiries through chat, email, or messaging platforms
  • Provide accurate information about products, services, or account details
  • Resolve customer concerns professionally and efficiently
  • Record customer interactions and updates accurately in the system
  • Escalate more complex concerns when necessary
  • Maintain customer service and productivity standards

Who Can Apply:

  • High School or Senior High School graduates are welcome
  • Applicants with customer-facing or online support experience are encouraged to apply, including:

* Online sellers
* Chat support staff
* Office assistants
* Receptionists
* Social media assistants
* Cashiers
* Customer service staff

  • Strong written communication skills
  • Basic computer knowledge and multitasking ability
  • Willing to work onsite and on shifting schedules

What You’ll Get:

  • Salary package up to ₱28,000
  • Paid training from Day 1
  • Career growth opportunities
  • Performance incentives and bonuses
  • Supportive and fast-paced work environment
  • Valuable non-voice and BPO experience

Turn your customer service and online communication experience into a rewarding career in the BPO industry.

Pay: Php18,000.00 - Php28,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Flextime
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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