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Call Center Agent jobs in San Mateo

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    • Dive into our goals, aiming to meet or even surpass our call center's benchmarks, all while delivering top-notch service.
    • Are you currently working in offices, retail stores, cafés, online shops, or other customer-facing roles that involve chatting with customers, handling messages…
    • Minimum 6 months of international customer service experience (preferred).
    • At least High School Graduate (Old Curriculum).
    • Pay: Up to Php30,000.00 per month.
    • We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms.
    • Customer Service: Address customer inquiries and issues by identifying their needs, including questions about benefits, eligibility, and claims.
    • We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms.
    • Are you currently working in offices, retail stores, cafés, online shops, or other customer-facing roles that involve chatting with customers, handling messages…
    • Handle inbound calls and respond to customer inquiries and concerns.
    • Adhere to company scripts, policies, and call-handling procedures.
    • We are hiring Travel Customer Service Representatives to assist clients with bookings, itineraries, and travel inquiries.
    • Modify or cancel bookings as needed.
    • Customer Service Healthcare (Local Tagalog - Voice Account).
    • Customer Service Healthcare (Local Tagalog - Non-voice Account).
    • We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms.
    • HMO on the first day.
    • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
    • We are looking for a detail-oriented and customer-focused Email and Chat Support Representative to handle customer inquiries through non-voice channels.
    • HMO on the first day.
    • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
    • Salary:* Up to ₱28,000/month (depending on experience) + incentives.
    • We are hiring Customer Service Representatives for a fast and easy hiring process—no final…

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Job Post Details

Customer Service Representative - No BPO Experience Needed! - job post

iQor Philippines
3.3 out of 5 stars
SM City Fairview 1118 P00
PHP 21,000 - PHP 29,000 a month

Job details

Pay

  • PHP 21,000 - PHP 29,000 a month

Job type

  • Full-time

Location

SM City Fairview 1118 P00

Full job description

Welcome to a Great Place for a Great Career! Join us as a Customer Service Call Center Agent and be the voice that makes a difference! If you love helping people, have a knack for solving problems with a smile, and thrive in a lively environment, we've got the perfect role for you. You'll be the hero on the phone, making sure every customer hangs up happier than when they called. Ready to make some positive waves as an iQorian? Apply now and let's create amazing experiences together!

Ready to be the voice our customers hear first? We're looking for #iQorians to:

  • Jump on inbound calls with a burst of energy and a big smile.
  • Reach out with inbound calls, spreading the same energy and enthusiasm.
  • Forge genuine connections with clients, customers, and teammates, building trust and reliability.
  • Dive into our goals, aiming to meet or even surpass our call center's benchmarks, all while delivering top-notch service.
  • Hit our productivity and quality targets like a pro.
  • Own each customer's needs and issues, aiming to fix things on the first call.
  • Be a customer service superhero, resolving inquiries and concerns efficiently and with a personal touch.
  • Educate our customers on what our client offers, making every call an opportunity to shine.

Join us and enjoy the awesome benefits and exclusive perks of being an #iQorian:

✨Boost your earnings with bigger basic pay and skills premium pay

✨Enjoy peace of mind with HMO coverage.

✨Your hard work pays off. with Quarterly Appraisals and Monthly Performance Incentives.

✨Find work-life balance with up to 30 days of paid leave, 21 days convertible to cash.

✨Maximize your income with non-taxable meal and transportation allowances

✨Boost your earnings with night differentials while working late hours.

✨Secure your future with Group Life Insurance

✨Stay well with an onsite clinic and free emergency medicine – health is wealth.

✨Embrace a healthier lifestyle with our wellness programs – because self-care is key.

Join the #iQorian squad if you:

✅ Are 18 years or older, ready to dive into the action!

✅ Have completed high school/senior high school – you're on your way!

✅ Rock those English communication skills – talk the talk, walk the walk.

✅ Bring BPO experience to the table – bonus points!

✅ Embrace the hustle of shifting schedules – we keep it dynamic!

Job Type: Full-time

Pay: Php21,000.00 - Php29,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise

Application Question(s):

  • What's your email address?
  • Once you're ready to become an IQorian, copy the link below and paste it into your browser to start your AI interview:

https://talkpu.sh/NES4DeDf

Please reply "Yes" once you've completed it!

Education:

  • Senior High School (Preferred)

Experience:

  • BPO: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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