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Bpo, Adec Innovations jobs in Alabang

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    • High School or Senior High School Graduate (College level or graduate is a plus).
    • Keep track of orders and proactively update customers on any delays or…
    • You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member.
    • Fresh graduate of any Medical Allied course.
    • Are you familiar with health insurance, ancillary insurance products, or employee benefits administration?
    • This is an excellent opportunity for professionals…
  • View similar jobs with this employer
    • Respond to customer inquiries via chat, email, or messaging platforms.
    • Provide accurate information on products, services, orders, or accounts.
    • Minimum 2 years in a supervisory or team lead role within a BPO or shared services environment, preferably within an insurance logo.
    • Willing to work onsite or hybrid schedule in Quezon City.
    • Customer service, chat support, email support, or BPO experience is an advantage but not required.
    • Familiarity with healthcare scheduling or EHR systems.
    • Document all interactions clearly in scheduling or healthcare systems.
    • Job Types: Full-time, Permanent.
  • View similar jobs with this employer
    • High School or Senior High School graduate (college level or graduate is an advantage).
    • Keep track of orders and proactively update customers on any delays or…
    • Escalate complex or unresolved concerns to the appropriate team.
    • High school diploma or equivalent (college degree preferred).
    • High School or Senior High School Graduate (College level or graduate is a plus).
    • Escalate complex or urgent issues to supervisors when necessary.
    • Respond promptly to customer inquiries via email and chat.
    • Provide accurate information about products, services, and policies.
  • View similar jobs with this employer
    • High School or Senior High School Graduate (College level or graduate is a plus).
    • Escalate complex or urgent issues to supervisors when necessary.
    • High School or Senior High School Graduate (College level or graduate is a plus).
    • Escalate complex or urgent issues to supervisors when necessary.
    • No experience required but prefers with Customer Service or Technical Support background.
    • *HMO and Life Insurance for you and your qualified dependents on Day…
    • High School or Senior High School graduate (college level or graduate is an advantage).
    • Malate, Manila | Onsite | Up to ₱27,000/month | Full-time*.

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Job Post Details

BPO experience is a plus - E-Commerce Account - Dayshift/Nightshift - job post

Sapient BPO Hiring Hub
Alabang
PHP 18,000 - PHP 27,000 a month

Job details

Pay

  • PHP 18,000 - PHP 27,000 a month

Job type

  • Fresh graduate
  • Full-time

Location

Alabang

Full job description

Customer Service Representative – Insurance Account
Metro Manila | Onsite

About the Role
We are growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Metro Manila and easily accessible via public transportation, giving you a stable and rewarding career—just like many of our team members who have built their careers with us.

Job Description
We are hiring Customer Service Representatives for a Non-Voice Account to handle customer inquiries, complaints, and support via chat or email. This role is perfect for candidates who prefer written communication over calls while delivering excellent customer service.

Key Responsibilities:

  • Offer precise details regarding products, services, order progress, shipping, returns, and refunds.
  • Keep track of orders and proactively update customers on any delays or concerns.
  • Stay informed about platform updates, new features, and best practices to deliver knowledgeable support.
  • Monitor and analyze customer inquiries, feedback, and complaints to identify patterns and areas for enhancement.

Work Schedule & Training:
- Shifting schedules, including nights, weekends, and holidays
- Full paid non-voice account and customer service training provided

What to Expect:
- Fast-paced, text-based support environment
- Exposure to various industries and customer service platforms

Requirements:
- High School or Senior High School Graduate (College level or graduate is a plus)
- Good English written communication skills
- Strong customer service, problem-solving, and attention to detail
- Basic computer knowledge and ability to type accurately and multitask
- Willing to work onsite in Metro Manila
- Amenable to shifting schedules

Why Work With Us?
We value precision, efficiency, and employee growth.

Compensation & Benefits:
- Up to ₱28,000 monthly basic plus incentives
- Paid training for non-voice accounts
- Clear career growth and promotion opportunities

Workplace Culture:
- Supportive and collaborative team environment
- Continuous coaching and mentorship
- Employee engagement and recognition programs

Apply Now
Build your career in non-voice customer service. Apply today and provide excellent support through chat and email while growing professionally.

Pay: Php18,000.00 - Php27,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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