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    • Be prepared to undertake calls 24/7 to ensure uninterrupted technical support and maintenance for our customers.
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Biomedical Service Engineer
Murex Diagnostic Products Specialist
Ilocos
Permanent
Apply now

Job details

Pay information not provided
Permanent
Ilocos

Full job description

MUREX IS HIRING A BIOMEDICAL SERVICE ENGINEER!

  • Be prepared to undertake calls 24/7 to ensure uninterrupted technical support and maintenance for our customers.
  • Travel to customer sites to install, service, and repair laboratory equipment, ensuring optimal performance and reliability.
  • Perform preventive maintenance, calibration, and system upgrades on customer equipment according to service schedules and guidelines.
  • Diagnose and troubleshoot technical issues, utilizing testing equipment, diagnostic tools, and technical documentation to identify root causes and implement effective solutions.
  • Provide technical training and support to customer personnel, ensuring they can operate and maintain the equipment effectively.
  • Collaborate with internal teams to escalate and resolve complex technical issues, including communicating customer feedback and service reports.
  • Maintain accurate service records, reports, and documentation, including equipment logs, service tickets, and customer communication.

Qualifications:

  • Graduate of Biomedical Electronics and Computer Technology (BECT) or Bachelor's degree in Electronics and Communications Engineering, or a related field
  • Excellent customer service and communication skills, with the ability to interact professionally with customers and internal stakeholders.
  • Fresh graduates are welcome to apply.
  • Willingness to travel and work in diverse customer environments
  • With valid driver's license and a clean driving record.

Job Type: Full-time

Work Location: In person/On the road

Work Location: In person

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