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Biomedical Service Engineer jobs

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    • Maintain accurate service records, reports, and documentation, including equipment logs, service tickets, and customer communication.
    • Develops, implements, and maintains policies for the safe and efficient use of medical equipment.
    • Conducts routine inspection and monitoring of equipment across…
    • A Biomedical Engineer is required to maintain and repair medical machines and equipment.
    • Attend to the concerns of the end-users and provide real time technical…
    • Maintain accurate service records, reports, and documentation, including equipment logs, service tickets, and customer communication.
    • Support company’s revenue by growing and selling service contracts including ensuring parts sale are profitable.
    • Collect market competitive intelligence data.
    • Prepares biomedical reports such as schedules of calibration and preventive maintenance, data of repaired equipment with dates of warranty’s, etc..
    • Maintain accurate service and maintenance records.
    • Conduct preventive maintenance and calibration of biomedical equipment.
    • Executes technical service to the requests, problems, or planned service activities.
    • Solutions are provided by using Remote and Onsite diagnostics,…
    • Keeping up to date on administrative responsibilities such as maintaining customer service logs, internal service records in a timely manner and departmental…
    • Perform preventive maintenance procedures on medical equipment under warranty or billed service agreements, ensuring optimal performance and longevity.
  • View similar jobs with this employer
    • Prepare and submit service reports after each service visit.
    • Coordinate with internal teams regarding service updates and customer concerns.
    • Supplier Communication: Directly communicating with the biomedical engineer of the suppliers for complicated matters.
    • Equipment Maintenance and Repair *.
    • Experience in biomedical equipment maintenance is a plus.
    • Provide excellent customer service to clients when addressing their inquiries and concerns.
    • Experience in biomedical equipment maintenance is a plus.
    • Provide excellent customer service to clients when addressing their inquiries and concerns.
    • Graduate of any related degree to Biomed/ Electrical Engineering.
    • Must know how to perform/operate laboratory equipment.

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Job Post Details

Biomedical Service Engineer (NCR) - job post

Murex Diagnostic Products Specialists
National Capital Region

Job details

Job type

  • Full-time

Location

National Capital Region

Full job description

Job Description

  • Be prepared to undertake calls 24/7 to ensure uninterrupted technical support and maintenance for our customers.
  • Travel to customer sites to install, service, and repair laboratory equipment, ensuring optimal performance and reliability.
  • Perform preventive maintenance, calibration, and system upgrades on customer equipment according to service schedules and guidelines.
  • Diagnose and troubleshoot technical issues, utilizing testing equipment, diagnostic tools, and technical documentation to identify root causes and implement effective solutions.
  • Provide technical training and support to customer personnel, ensuring they can operate and maintain the equipment effectively.
  • Collaborate with internal teams to escalate and resolve complex technical issues, including communicating customer feedback and service reports.
  • Maintain accurate service records, reports, and documentation, including equipment logs, service tickets, and customer communication.

Qualifications

  • Graduate of Biomedical Electronics and Computer Technology (BECT) or Bachelor's degree in Electronics and Communications Engineering, or a related field
  • Excellent customer service and communication skills, with the ability to interact professionally with customers and internal stakeholders.
  • Willingness to travel and work in diverse customer environments
  • Has a valid driver's license and a clean driving record.

Job Type: Full-time

Benefits:

  • Additional leave
  • Company events
  • Flexible schedule
  • Opportunities for promotion
  • Paid training

Work Location: In person

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