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Biomedical Service Engineer jobs

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    • Maintain accurate service records, reports, and documentation, including equipment logs, service tickets, and customer communication.
    • Keeping up to date on administrative responsibilities such as maintaining customer service logs, internal service records in a timely manner and departmental…
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    • Maintain accurate service records, reports, and documentation, including equipment logs, service tickets, and customer communication.
    • Develops, implements, and maintains policies for the safe and efficient use of medical equipment.
    • Conducts routine inspection and monitoring of equipment across…
    • Has knowledge in the assembly, installation, configuration, service of medical related equipment, computer and use of test instruments.
    • Support company’s revenue by growing and selling service contracts including ensuring parts sale are profitable.
    • Collect market competitive intelligence data.
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    • Certifications related to biomedical equipment are an advantage.
    • Perform preventive maintenance and safety checks on biomedical equipment.
    • Responsible for the repair, calibration/ verification and preventive maintenance of medical equipment.
    • Ensures proper functioning of all medical equipment in…
    • Prepares biomedical reports such as schedules of calibration and preventive maintenance, data of repaired equipment with dates of warranty’s, etc..
    • Submit service reports and internal forms accurately.
    • Ensure service and support issues are resolved within SLA.
    • Update and close CRM tickets promptly.
    • Maintain accurate records of service activities, including repairs, calibrations, and maintenance schedules.
    • Perform regular maintenance and troubleshooting on…
    • Ensure compliance with safety standards, manufacturer guidelines, company service protocols, and applicable healthcare or regulatory requirements.
    • Keeps biomedical equipment in working order by performing tests, following preventive maintenance guides, repairing and troubleshooting break downs, evaluating…
    • Candidate must possess at least a Vocational Diploma/Short Course Certificate/Bachelor’s/College Degree in Bioengineering/Biomedical or equivalent.
    • Assists biological and medical technologists and doctors by making sure the laboratory and other health care equipment are in good working order.

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Job Post Details

Biomedical Service Engineer (NCR) - job post

Murex Diagnostic Products Specialists
National Capital Region

Job details

Job type

  • Full-time

Location

National Capital Region

Full job description

Job Description

  • Be prepared to undertake calls 24/7 to ensure uninterrupted technical support and maintenance for our customers.
  • Travel to customer sites to install, service, and repair laboratory equipment, ensuring optimal performance and reliability.
  • Perform preventive maintenance, calibration, and system upgrades on customer equipment according to service schedules and guidelines.
  • Diagnose and troubleshoot technical issues, utilizing testing equipment, diagnostic tools, and technical documentation to identify root causes and implement effective solutions.
  • Provide technical training and support to customer personnel, ensuring they can operate and maintain the equipment effectively.
  • Collaborate with internal teams to escalate and resolve complex technical issues, including communicating customer feedback and service reports.
  • Maintain accurate service records, reports, and documentation, including equipment logs, service tickets, and customer communication.

Qualifications

  • Graduate of Biomedical Electronics and Computer Technology (BECT) or Bachelor's degree in Electronics and Communications Engineering, or a related field
  • Excellent customer service and communication skills, with the ability to interact professionally with customers and internal stakeholders.
  • Willingness to travel and work in diverse customer environments
  • Has a valid driver's license and a clean driving record.

Job Type: Full-time

Benefits:

  • Additional leave
  • Company events
  • Flexible schedule
  • Opportunities for promotion
  • Paid training

Work Location: In person

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