Binakayan Hospital Medical Center jobs

Job Summary:

The Quality Assurance Officer is responsible for monitoring, evaluating, and improving hospital processes to ensure compliance with healthcare standards, regulatory requirements, and patient safety protocols. The role supports continuous quality improvement initiatives to enhance overall patient care and operational efficiency.

Duties and Responsibilities:

• Develop, implement, and monitor hospital quality assurance programs.
• Ensure compliance with DOH, PhilHealth, and other regulatory standards.
• Conduct internal audits and quality assessments across departments.
• Monitor Key Performance Indicators (KPIs) and quality metrics.
• Investigate incidents, patient complaints, and non-conformities.
• Prepare quality reports and present findings to management.
• Facilitate accreditation preparation (e.g., ISO, PhilHealth, DOH licensing).
• Lead root cause analysis and corrective/preventive action planning.
• Coordinate with department heads for policy review and updates.
• Conduct quality improvement training and orientation for staff.
• Ensure proper documentation and record-keeping of QA activities.

Qualifications:

• Bachelor’s Degree in Business Administration, Healthcare Administration, Public Health, or related field.
• Licensed healthcare professional (preferred).
• With at least 2–3 years of hospital experience.
• Background in quality management, accreditation, or audit is an advantage.
• Knowledgeable in healthcare regulations and patient safety standards.
• Strong analytical, documentation, and report-writing skills.
• Excellent communication and interpersonal skills.
• Proficient in MS Office applications.

Job Type: Full-time

Benefits:

• Company events
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Opportunities for promotion
• Pay raise

Education:

• Bachelor's (Preferred)

Work Location: In person