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    • Partner with billing, collections, and customer service departments to resolve open items.
    • This role involves accurately applying payments, resolving complex…
    • Ensure timely and accurate posting of collections in the database;
    • Education : Graduate of Banking and Finance, Accountancy or any business-related course.
    • Draft billing and collection letters for clients as instructed by the team.
    • In addition to handling administrative tasks, you will assist with the group's…
    • Maintain organized digital and physical files of billing, collection, and tenant payment records.
    • Prepare and submit regular billing and collection reports to…
    • Graduate of any 4 year business course.
    • Computer literate and knowledgeable in Microsoft Office applications.
    • Can work under time pressure.
    • Collect outstanding receivables on time.
    • Checking of re-OM of regular customers.
    • Accuracy and attention to details, very organized and careful in documentation.
    • Strong knowledge of accounts receivable processes and collections.
    • Respond to billing questions and resolve overdue account issues promptly and professionally.
    • Maintain billing and collection records and ensure proper documentation.
    • Prepare collection reports and aging of receivables.
    • Resolve billing discrepancies and disputes with clients.
    • Generate financial reports related to billing operations.
    • Prepare and issue invoices to customers.
    • Preparation and sending of Endorsement letter the borrower.
    • Reconciliation of accounts Endorse to Collection Agency and Endorse by RLG.
    • He/She acts as the primary link between service delivery and revenue collection, ensuring that every messenger route is optimized and every completed…
    • Collect billings on site and payments at Head Office.
    • MUST HAVE 1 YEAR EXPERIENCE AS BILLING AND COLLECTION STAFF.
    • Issues Official Receipt and Invoices.
    • Preferably with at least one (1) year of experience in billing, collections, or related work.
    • Prepare billing and follow-up notices for distribution.
    • Preferably with at least one (1)year of experience in billing, collections, or related work.
    • Prepare billing and follow-up notices for distribution.
    • Minimum of 3 years of experience in a medical billing role with a focus on denials management, appeals, and collections.
    • Reports To: Denial Billing Team Lad.

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Job Post Details

Payment Application Representative II - Remote - job post

STAFFVIRTUAL (a brand of Virtoren Services, Inc.)
4.4 out of 5 stars
Remote
PHP 40,000 - PHP 50,000 a month

Job details

Pay

  • PHP 40,000 - PHP 50,000 a month

Job type

  • Full-time

Full job description

Job Title: Payment Application Representative II

About the Client: Our client is a long-standing company that provides technology solutions to businesses across the U.S. They focus on making tech easier to manage by offering reliable support and practical services tailored to each client's needs. With decades of experience and a strong team of experts, they've built a reputation for helping organizations work smarter and more efficiently.

Overview: The Payment Application Representative II is responsible for performing more advanced payment processing tasks within the Accounts Receivable team. This role involves accurately applying payments, resolving complex discrepancies, and mentoring junior staff as needed. The ideal candidate has a solid background in AR/cash application processes and thrives in a fast-paced, detail-driven environment.

Responsibilities:

  • Accurately apply a high volume of customer payments (ACH, credit card, wire transfers, lockbox, checks) to the correct accounts and invoices
  • Investigate and resolve complex issues including misapplied payments, short pays, overpayments, and unapplied cash
  • Research customer account discrepancies and communicate resolutions with internal teams or clients
  • Reconcile daily bank deposits and ensure system accuracy
  • Assist in month-end closing tasks and reporting requirements
  • Create and maintain documentation of standard procedures and improvements
  • Train or guide Payment Application Rep I team members when needed
  • Partner with billing, collections, and customer service departments to resolve open items
  • Identify process improvement opportunities and participate in system upgrades or automation projects
  • Maintain confidentiality and compliance with internal controls and audit standards
  • Perform additional duties and special projects as assigned

Qualifications:

  • 2+ years of experience in accounts receivable, cash application, or related finance role
  • Advanced understanding of payment types and reconciliation practices
  • Experience working with ERP systems (e.g., NetSuite, SAP, Oracle)
  • Proficiency in Microsoft Excel and data entry
  • Strong analytical and problem-solving skills
  • Excellent attention to detail and organizational ability
  • Strong interpersonal and communication skills
  • Preferred:
  • Associates or Bachelors degree in Accounting, Finance, or Business Administration
  • Experience in a shared services or high-volume transaction environment
  • Familiarity with automated cash application tools and lockbox processing
  • Knowledge of internal controls and SOX compliance

Schedule: Night Shift

Setup: This is a remote (work-from-home) position open to candidates based anywhere in the Philippines.

Why Join STAFFVIRTUAL?

  • Competitive compensation and benefits package
  • HMO coverage starting on Day 1 with free dependent coverage
  • De minimis and allowances
  • Paid time offs
  • Company-provided work setup (laptop, monitor, accessories)
  • Training, career growth, and global exposure
  • A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!

Pay: Php40,000.00 - Php50,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Opportunities for promotion
  • Work from home

Work Location: Remote

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