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Job Post Details
Job details
Job type
- Full-time
Location
Makati
Full job description
The Patient Care Specialist (Front Desk Receptionist) primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.
Job Responsibilities:
- Handling Patient or Customer Inquiries or Concerns
- Scheduling of Patients
- Handling of Patient Information and Patient Charts
- Maintain orderliness and cleanliness in Reception and Waiting area and other areas in the clinic
- Report any required repairs in the Clinic or need for additional supplies or collaterals to the Branch Officer for proper action
- Undertake promotional, sales and marketing activities via the phone or direct customer encounter
- Attend and participates in all required meetings, events or trainings
- Ensure compliance to company established policies and procedures
- Lend support or assistance as Reliever in other clinics as deemed necessary
- Perform other duties as may be assigned
Job Requirements:
- Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management, Hospitality/Tourism/Hotel Management, Mass Communication or equivalent.
- At least 2 Years of working experience in the related field is required for this position
- Must have outstanding customer service orientation
- Excellent communication skills
- Must be able to display tact, courtesy and initiative
Other Qualifications
- Willing to work in Makati City: Reliably commute or planning to relocate before starting work (Required)
- Can start ASAP!
Benefits:
- Company events
- Employee discount
- Promotion to permanent employee
Work Location: In person
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