Back Office jobs in Alabang
- MedtronicTaguig
- Manage back-office mailbox requests, ensuring timely routing, prioritization, and resolution.
- Provide operational and administrative support to the Credit…
- View all Medtronic jobs - Taguig jobs - Back Office Executive jobs in Taguig
- Salary Search: Back Office- Credit Services (Mid-Shift) salaries in Taguig
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View similar jobs with this employerMax's RestaurantAlabang- Resolve all inquiries and maintain inventory of all office supplies and place required purchase orders and perform all clerical work for all sales groups.
- View all Max's Restaurant jobs - Alabang jobs - Administrative Officer jobs in Alabang
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- Transec BPO SolutionsPasig
- Perform a variety of back office and administrative tasks for our clients.
- Provide technical assistance to clients via chat and email.
- View all Transec BPO Solutions jobs - Pasig jobs - Administrative Assistant jobs in Pasig
- Salary Search: Email & Back Office Support salaries in Pasig
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- John Clements Recruitment Inc.- Japan DeskGeneral Trias
- Perform general back-office administrative tasks.
- Maintain organized records and support daily office operations.
- Import and Export (IMPEX) coordination.
- hammerjackMakati
- Keep orders moving with accuracy and care.
- We’re looking for a detail-oriented Order Entry Agent who can support the smooth execution of order processing for a…
- View all hammerjack jobs - Makati jobs - Order Administrator jobs in Makati
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- Scan Global Logistics - Shared Service CenterMuntinlupa
- The role serves as the primary coordination point between customers, origin and destination offices, carriers, vendors, and internal stakeholders to ensure…
- iStaff Solutions Inc.Pasig
- This role involves reviewing and verifying information, handling assigned cases, communicating through email and phone, and ensuring issues are properly…
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- CAFÉ MARY GRACEParañaque
- The role supports smooth office operations through timely coordination, documentation, and professional internal service delivery.
- Full Time and On-Site.
- View all CAFÉ MARY GRACE jobs - Parañaque jobs - Office Administrator jobs in Parañaque
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View similar jobs with this employerBPI AIA Senior Bancassurance Sales Executive - Alabang
NewMultiple openingsBPI AIA Life Assurance CorporationAlabang- Paid training
- Pay raise
- Health insurance
- Transportation service provided
- Opportunities for promotion
- Life insurance
- Act as a liaison between the customer and our back office for policy servicing and claims; submit required reports on time.
- Bachelor's Degree in any course.
- Transec BPO Solutions Inc.Pasig
- Back-office or data entry experience.
- Hybrid work setup after the initial training period.
- ---- FOR METRO MANILA & GREATER METRO AREA BASED CANDIDATES ONLY ----…
- Transec BPO Solutions Inc.Pasig
- Back-office or data entry experience.
- Hybrid work setup after the initial training period.
- ---- FOR METRO MANILA & GREATER METRO AREA BASED CANDIDATES ONLY ----…
- Channel TechnologiesAlabang
- Graduate of Accounting or any related business course.
- Proficient in MS Office applications particularly Excel/Google Sheets.
- ➢ Assist in cost control analysis.
- View all Channel Technologies jobs - Alabang jobs - Finance Associate jobs in Alabang
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- iStaff Solutions Inc.Pasig
- BPO, customer service, or back-office experience is an advantage but not required.
- We are looking for a Back Office & Verification Support Representative to…
- ISCALE SOLUTIONSMakati Central Post Office
- Patient, Provider & Payer Coordination: Communicate professionally with patients, healthcare providers, physician offices, and insurance payers regarding…
- SharesourceMakati
- Previous experience in an office management capacity is essential.
- You will play a key role in rostering care workers and ensuring smooth operations.
- EclerxManila
- No of Head Count (s): 6.
- New Hires/Replacement Hires (HC) by Designation New Hires.
- Reasons to hire Unbilled / Bench Forecasted Increase in HC.
- View all Eclerx jobs - Manila jobs - Order Manager jobs in Manila
- Salary Search: Order Management - Back Office salaries in Manila
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Job Post Details
Back Office- Credit Services (Mid-Shift) - job post
Location
Full job description
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Provide operational and administrative support to the Credit Services and Collections team through the execution of standardized back-office activities. The role is responsible for maintaining customer account data, supporting account reconciliations, managing documentation and correspondence, coordinating direct debit administration, and assisting with dunning and collection processes. The incumbent works closely with internal stakeholders to ensure efficient operations, accurate recordkeeping, and timely resolution of customer account matters while adhering to established processes and service standards.This role will support Front Office Collectors and regional teams by ensuring timely , accurate , and compliant processing of assigned tasks, contributing to efficient collections operations, improved customer account visibility, and the smooth execution of credit and collection processes.
Responsibilities may include the following and other duties may be assigned.
- Investigate and resolve workflow exceptions related to customer ownership, account assignment, collector allocation, and routing issues.
- Research customer and account information using SAP, FSCM, invoices, purchase orders, correspondence, and supporting documentation.
- Maintain and update customer contact details, ownership records, and master data to support workflow efficiency and reporting accuracy.
- Monitor exception queues and ensure tasks are completed within agreed service levels and operational controls.
- Deliver assigned activities in accordance with quality standards, turnaround times, and SLAs.
- Support account reconciliation activities by preparing customer statements, account summaries, and reconciliation information for collectors.
- Prepare and document debit and credit matching proposals using available account data.
- Provide administrative support for write-off and refund processes.
- Manage back-office mailbox requests, ensuring timely routing, prioritization, and resolution.
- Support monthly Statement of Account distribution and dunning letter processes.
- Assist with direct debit setup and administration in line with local and regional compliance requirements.
- Maintain desktop procedures and support documentation updates as required.
- Collaborate with Credit Services teams and cross-functional stakeholders to ensure high-quality service delivery.
- Identify, review, and validate automated workflow recommendations before account updates or routing decisions are completed.
- Escalate recurring automation, workflow, or data quality issues to supervisors and process owners. Leverage approved AI tools, including Copilot, to improve productivity while validating outputs before use.
Required Knowledge and Experience
- High School Diploma required; a university degree is not required for this role.
- Experience in Accounts Receivable, Credit Services, Collections, or a related finance operations function preferred.
- Strong systems proficiency, including Microsoft Excel, SAP ECC, and FSCM.
- Effective team player with strong collaboration and communication skills.
- Well-organized, with the ability to manage priorities and meet service and business objectives.
- Demonstrated ability to work independently, take ownership of assigned tasks, and drive them to completion.
- Experience working with structured workflows, shared mailboxes, case management systems, queue management environments, or workflow orchestration tools is advantageous.
- Strong attention to detail and commitment to accuracy, quality, and process compliance. Comfortable working with approved digital and AI tools, including Copilot, to support productivity while validating outputs before use.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.