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At Analog Devices Philippines, Inc jobs in Cavite City

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    • This job is responsible for the accurate implementation of Member's Healthcare benefit policy and focusing on utilization management and the delivery of…
    • View all PhilCare Inc. jobs - Alabang jobs
    • Salary Search: HMO Staff (Work from home) salaries
    • Input data accurately into databases or spreadsheets.
    • Verify and correct errors in data entries.
    • Maintain records and ensure data confidentiality.
    • High school graduate or college level.
    • With experience in retail or sales preferred.
    • Assist customers: greet, promote products, answer inquiries, handle…
    • Keep equipment in good working condition.
    • Proper making of LN products (Canton bihon, pansit palabok, toppings of donuts, and pichi pichi).
    • High school graduate or equivalent; vocational or technical training is a plus.
    • Perform loading and unloading of devices on test machines.
    • BS Electrical Engineer and other related Course.
    • BS Electrical Engineer and other related Course.
    • Accurately enter data into various computer systems and databases.
    • Maintain and update records and files, both electronic and physical.
    • Must have a Bachelors Degree in Finance or any related Business course.
    • (e.g. Financial Management, Accounting Technology, Accounting Management, or Accountancy…
    • Collect, document, resolve and process user incidents and requests via phone/e-mail/chat.
    • Use knowledge base in daily business.
    • Test code to ensure it produces the desirable results and perform debugging or troubleshooting when necessary.
    • Write code in multiple languages.
    • BS Electrical Engineer and other related Course.
    • Medical Coding Certificate Renewal Coverage.
    • HMO on Day 1 with 2 Dependents upon regularization..
    • Service Incentive Leave (SIL) with Leave Conversion.
    • Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience.
    • Experience with helpdesk or ticketing systems.
  • View similar jobs with this employer
    • Experience with mobile apps or similar digital products.
    • Familiarity with task tracking or bug reporting tools.
    • Support regression and repeated testing cycles.

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Job Post Details

HMO Staff (Work from home) - job post

PhilCare Inc.
Alabang
PHP 18,000 - PHP 20,000 a month

Job details

Pay

  • PHP 18,000 - PHP 20,000 a month

Job type

  • Full-time

Location

Alabang

Full job description

Job Purpose

This job is responsible for the accurate implementation of Member's Healthcare benefit policy and focusing on utilization management and the delivery of superior customer service at all times

Duties and Responsibilities

1. Customer Experience

  • Handles queries/concerns received from walk-in members and through phone and documents accordingly thru designed tracker.
  • Issues printed/soft copy of Letter of Authority (LOA) for the corresponding types of availments ( consultation/procedures)
  • Facilitates addition/cancellation of membership as endorsed by HR
  • Facilitates release of ID cards to members
  • Assists members in filing claims for reimbursement
  • Encourages members feedback thru CSAT survey and resolve complaints/concerns otherwise escalate to superior for pressing issues
  • Provides VIP assistance if deemed necessary.

2. Utilization Management

  • Approves all availments up to P50,000
  • Strictly monitors all OP availments if within member’s benefit limit

3. Report Generation

  • EOD/WFH Summary
  • Complaints Tracker
  • Availment Concern Tracker

4. Others

  • On-time submission of Daily Time Record
  • Performs other tasks as may be assigned from time to time

Pay: Php18,000.00 - Php20,000.00 per month

Application Question(s):

  • What is your expected salary?
  • When is your earliest start date?
  • Are you amenable with Monday-Friday (12:00PM-9:00pm) schedule? (Yes/No)

Education:

  • Bachelor's (Preferred)

Work Location: Remote

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