Abroad, Agency jobs in Cebu City

WE ARE HIRING: HOME CARE VA SCHEDULER / RECRUITER

Do work that actually matters, from home.
Every schedule you build and every caregiver you recruit helps a senior get the care they need, on time, in their own home. At OLIVIA, you are not just filling shifts. You are keeping care running.

Full-Time | US Time zone (aligned to your client's time zone and preference)
$693 - $866 / month | Independent Contractor
Response time: We review every application carefully and will update you on your status within 2 weeks.

ABOUT OLIVIA
OLIVIA Professional Solutions is a leading VA staffing agency that trains and places virtual assistants with home care agencies across the United States. Our VAs power recruitment, scheduling, intake coordination, social media, and bookkeeping, making sure our clients always have the right caregivers for the seniors who depend on them. When you join OLIVIA, you join a team that invests in your training and your growth.

ABOUT THE ROLE
We are looking for an enthusiastic, compassionate, and highly organized Virtual Assistant to coordinate the schedules of caregivers and clients and keep care delivery running smoothly. This is a dual role: you will schedule and you will recruit, so you will always have variety and always have impact.

WHAT YOU WILL DO AS A SCHEDULER
Communicate clearly with caregivers, clients, families, and other parties. Keep caregiver and client schedules fully covered and care plans met. Match the right caregivers to shifts based on skill set and availability. Resolve scheduling and home care issues directly with clients and caregivers. Potentially conduct follow-up calls with prospects to schedule consultations. Enter and update caregiver, client, and communication data in the scheduling software. Process and complete shifts from the previous day. Quick response time to your team is expected during your shift. Represent OLIVIA with professionalism, ethics, and loyalty, protect client privacy and dignity in every interaction, and adhere to all legal and company requirements. Collect feedback to keep improving client satisfaction.

WHAT YOU WILL DO AS A RECRUITER
Post and refresh job ads weekly. Source caregiver candidates across platforms, including Indeed and our past applicant database. Contact applicants by phone, email, or text to build rapport, screen and qualify them, and schedule phone interviews. Remind applicants of interview times, reschedule when needed, and re-engage missed and dormant candidates daily. Guide applicants through assessments, applications, and hiring paperwork. Track recruiting metrics and use them to sharpen your strategy. Stay current on recruiting trends, watch the competition, and adjust to stay ahead. Meet a monthly hiring goals.

WHAT WE ARE LOOKING FOR
Experience as a VA in scheduling or recruitment for a US home care or home health agency is preferred but not required. At least college undergraduate. Excellent multitasking and initiative. The ability to act decisively, use discretion, and work independently with minimal direction. Clear, professional spoken and written English that US clients easily understand.

MINIMUM SYSTEM REQUIREMENTS

Computer
Operating System: Windows 10 / Windows 11 or latest macOS.
CPU: Windows: Intel i5 (8th Gen+) or AMD Ryzen 5+; Apple/MacBook: Intel i5+ or Apple M1 chip or newer (M2, M3, etc.).
Memory: 8 GB+ (16 GB ideal for multitasking).
Storage: 256 GB SSD/HDD.

Internet, Primary Connection
Download and Upload: Minimum 85 Mbps each, verified via live speed test at the IT System Check.
Type: DSL or Fiber.
Ownership: home-owned/in-house DSL, Fiber, or Cable.
Recommended Plan: at least 150 Mbps advertised, since Philippine ISP plans often deliver below the advertised rate, so this margin reliably clears the 85 Mbps minimum.
Connection: Wired (Ethernet) recommended for the check; WiFi is acceptable if it meets the threshold at test time.

Internet, Backup Connection
Download and Upload: Minimum 50 Mbps each, verified via live speed test.
Recommended Plan: at least 100 Mbps advertised (e.g., LTE pocket WiFi or hotspot) to reliably clear the 50 Mbps minimum.
Acceptable Options: home WiFi from major providers (e.g., Smart, Globe), a strong 5G/LTE data hotspot (prepaid or postpaid) via a mobile phone, or an LTE antenna-type router.

Backup Power
Acceptable Sources: gas or diesel generator; high-powered inverter (at least 300 watts, laptops only); or a heavy-duty power bank (minimum 120,000 mAh, laptops only).
Duration: must power both computer and internet for 8 to 9 hours to cover a full shift during outages.

Peripherals and Workspace
Headset & Microphone: USB noise-cancelling set (e.g., Logitech H390 or equivalent).
Camera: 720p minimum, 1080p recommended for Zoom/Google Meet. A quiet, well-lit workspace with no heavy background noise.

READY TO JOIN US?
Fill out the quick application form and attach your resume. Your next chapter with OLIVIA starts here.